Welcome to Vanya Mess Catering. By using our website and services, you agree to these Terms & Conditions. Please read them gently and carefully before proceeding. By browsing or placing an order with us, you acknowledge that you accept and agree to be bound by these terms.
1. Services Offered
We provide customized catering services for events such as weddings, parties, corporate gatherings, and daily mess meals. Details of menus, pricing, availability, and special requests are as listed on our site or communicated at the time of booking. All offerings are subject to change based on availability and operational needs.
2. Bookings and Payments
To confirm a booking, a deposit payment may be required. The balance must be cleared as specified during the booking process, generally before the date of service. We reserve the right to postpone or cancel your order if payments are not received on time. Refunds, if any, will be processed as per our cancellation policy.
3. Cancellation & Refunds
You may cancel your booking within the specified notice period to receive a partial or full refund, minus any non‑refundable charges. Cancellations made closer to the event date may not qualify for refunds. We also reserve the right to cancel an event due to unforeseen circumstances, with appropriate communication and refund where applicable.
4. Dietary Requests & Allergies
Please inform us of any dietary restrictions or allergies well in advance. While we strive for careful preparation, we cannot guarantee the absence of allergens due to shared kitchen environments.
5. Website Use
You agree to use this website respectfully and lawfully. Any misuse of content, copying, or unauthorized commercial use is not permitted.
6. Liability
Our liability is limited to the cost of services booked. We are not responsible for indirect losses or events beyond our control.
Thank you for choosing Vanya Mess Catering — we’re excited to serve you!